Terms & Conditions
Last updated: March 27, 2026
Service Agreement
By submitting a booking or quote request, you agree to engage Josefina House Cleaning for residential or commercial cleaning services under these terms.
Scheduling & Availability
- All bookings are subject to availability and confirmation.
- We will contact you to confirm your appointment after submission.
- Please provide accurate address details for timely service.
Cancellations & Rescheduling
We ask for at least 24 hours' notice for cancellations or reschedules. Late cancellations may be subject to a cancellation fee.
Access to Property
You agree to provide safe and reasonable access to the property at the scheduled time. Our team reserves the right to reschedule if access is not available.
Liability
We take great care with your property. However, our liability for any accidental damage is limited to the cost of repair or replacement of the damaged item, at our discretion.
Satisfaction Guarantee
If you are not satisfied with your cleaning, please contact us within 24 hours and we will make it right at no additional charge.
Changes to Terms
We may update these terms at any time. Continued use of our services constitutes acceptance of the updated terms.